# Contact information

**Imprint**

**Returns:**

**Please register your return [here](https://customer-portal.hive.app/en/edurino-uk) to receive your free return label.** **(Do not use for returns, please!)**

**EDURINO** **Franziska Meyer and Irene Klemm** **Edurino GmbH, Kellerstraße 29, 81667 München** **+49 151 19645120 (no customer service)**

**UST-ID DE341240837 \| Steuer-Nr 143/132/20991** **Represented by:** **Franziska Meyer und Irene Klemm** **Contact:** **E-Mail: kundenservice@edurino.com** **Register entry:** **HRB 263243**

Link to the EU Commission's platform for online dispute resolution: [https://ec.europa.eu/consumers/odr](https://ec.europa.eu/consumers/odr "Click here")

We are not obligated to participate in a dispute resolution procedure before a consumer arbitration board and are generally not prepared to do so.

## You still have questions?

You can quickly find answers here –

or visit our [FAQ page directly](https://www.edurino.co.uk/pages/faq "https://www.edurino.co.uk/pages/faq").

What age is EDURINO suitable for?

EDURINO is ideal for children aged 4-8. However, it can be beneficial for older children, especially if they need to practice proper pencil positioning. You can find information on our website to help assess if the learning world suits your child.

Can several children use the EDURINO app?

Yes, this is possible. In the app, you can create multiple user profiles, making the game accessible to each child and automatically saving each child's progress in their own profile. It is not necessary to purchase the characters twice.

Can I buy the EDURINO figurines individually without a pen?

Yes, you can buy the figurines individually.

- [Our Products](/content/en-ie/collections/all-products/index.html)

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- [New to EDURINO?](/content/en-ie/pages/the-perfect-start-to-the-eduversum/index.html)
- [How it Works](/content/en-ie/pages/how-it-works/index.html)
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- [Home](/content/en-ie/index.html)
- [Our story](/content/en-ie/pages/our-story/index.html)
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